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What is conversational marketing services?

Conversational marketing services refer to the use of conversation-based marketing techniques to engage with customers in real-time, personalized interactions that are designed to improve customer experience, drive engagement, and ultimately increase sales.

These services use a variety of communication channels such as chatbots, live chat, messaging apps, email, social media, voice assistants, and other conversational interfaces to interact with customers. The goal is to create a dialogue that is tailored to the individual customer's needs and preferences, providing them with helpful information, answering their questions, and guiding them through the buying process.

Our conversational marketing services

whatsapp marketing service company in Bangalore

WhatsApp marketing

WhatsApp Marketing is a form of digital marketing that involves using the WhatsApp messaging platform to communicate with customers and promote products or services. It is a popular method of reaching out to potential customers as WhatsApp has a huge user base, with over 2 billion active users worldwide.

Businesses can use WhatsApp Marketing to send messages, images, and videos to customers, either individually or through broadcast lists. This form of marketing can be used to share updates about new products, offer discounts and promotions, provide customer support, and even take orders and payments.

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Email marketing

Email marketing is a form of direct marketing that involves sending commercial messages, typically in the form of emails, to a group of people who have opted-in to receive these messages. The goal of email marketing is to promote a product, service, or brand and to encourage customers to take action, such as making a purchase, visiting a website, or signing up for a newsletter.

Successful email marketing campaigns typically involve creating compelling content that resonates with the target audience, segmenting email lists to deliver more personalized messaging, and carefully measuring and optimizing campaign performance over time.

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SMS marketing

SMS marketing is a type of mobile marketing that involves sending promotional messages to a targeted list of customers via text message. It is a way for businesses to communicate with their customers in a direct and personal way and can be used to promote sales, events, new products, or other marketing campaigns.

SMS marketing can be a cost-effective way for businesses to reach their customers and drive sales, as text messages have high open and response rates.

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    Benefits of conversational marketing services

    personal brand


    Conversational marketing allows you to have personalized interactions with customers. You can use the customer's name, location, and other relevant information to make the conversation more relevant and engaging.


    Improved customer engagement

    Conversational marketing helps you to engage with customers in a more meaningful way. By answering their questions and addressing their concerns, you can create a better customer experience that can lead to increased customer loyalty.

    Cost effective SEO


    Conversational marketing can be more cost-effective than traditional marketing methods and very much important for e-commerce business.

    money graph

    Increased conversion rates

    By engaging with customers in real-time, conversational marketing can help to increase conversion rates. By answering their questions and providing them with the information they need, customers are more likely to make a purchase.


    Data collection

    Conversational marketing allows you to collect valuable data on your customers' preferences, behavior, and needs. This data can help you to improve your marketing strategy and personalize your interactions with customers even further.

    FAQ's on conversational marketing

    The use of lead generation chatbots is the most common example of conversational marketing in action. They are ideal for automating the lead capture and qualification processes as leads are received. The chatbot can be activated immediately or after a wait depending on which page is visited.

    Relational and digital marketing both include conversational marketing. With automated, real-time dialogs on social media or the company website, it enables businesses to forge better and more enduring bonds with their clients.

    In order to make precise product recommendations or offers, conversational marketing software, also known as messenger marketing software, engages potential customers in individualized, one-on-one dialogs.

    Having a solid grasp of the target audience is essential for a conversational marketing strategy to be successful. You must be aware of both their needs and their problems. You should also be able to communicate with them in their language and comprehend their issues.

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